Shipping Policy

At Evermore, every order is crafted with care and shipped to ensure your candles and room sprays arrive safely, ready to transform your space with warmth and elegance.

Processing Time

All orders are hand-poured and prepared in small batches to ensure quality.
Please allow 3–5 business days for order processing before shipment.
Orders placed on weekends or holidays will begin processing the next business day.

Shipping Methods & Delivery

We offer standard and expedited shipping options at checkout.
Delivery times may vary based on your location and the carrier:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
Once your order ships, you will receive a tracking number via email.

Shipping Fees

Shipping costs are calculated at checkout based on your chosen method and destination.
Free shipping promotions, if available, will be clearly indicated at checkout.

International Shipping

Currently, we ship to the United States only. International shipping may be offered in the future—please check back for updates.

Damaged or Lost Items

We carefully package each Evermore order to help ensure it arrives safely. However, once a package leaves our studio, it is in the care of the shipping carrier.
If your order arrives damaged, please contact us within 5 days of delivery at hello@evermore.com and include:
Your order number
Clear photos of the damaged item and packaging

This information allows us to assist you in filing a claim with the carrier.

If an item is defective due to a production issue, we will gladly offer a replacement or refund upon review.